While specific benefits and special programs can help ensure a healthy workforce, the COVID-19 pandemic has shown that having a healthy culture is crucial to helping organizations and their employees thrive, especially in tumultuous times.

Leaders that want to foster such an environment need to put their workers first, experts said. Marathon CEO Jerry Ford believes that if the company takes better care of its employees, they will deliver better care to patients. That will lead to more satisfied customers and, ultimately, the company’s success.

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